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Terms & Conditions



The following terms and conditions govern all use of the eauuae.com website, its contents, services and all products available at or through the website (taken together, the "Website"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, eauuae.com Privacy Policy) and procedures that may be published from time to time on this site by eauuae.com (collectively, the "Agreement").

Terms of Service: Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by eauuae.com, acceptance is expressly limited to these terms.

The Website is available only to individuals who are at least 18 years old.

Your eauuae.com Account

If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify eauuae.com of any unauthorized uses of your account or any other breaches of security. eauuae.com will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Payment

You can pay by credit or debit card through our secure online order form. We also offer Cash On Delivery service in the UAE only.

Orders and Deliveries

eauuae.com strives to provide its customers with an efficient and easy to use order and delivery service. We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either:

A) Offer you an alternative item of equivalent quality and price if this is possible; or

B) Cancel the item from your order and give you a full refund in respect of that item. or

C) If we are unable to contact you or do not receive a response from you, we will process any remaining items on your order and refund you for the items we were unable to supply

Deliveries are made between Sundays to Thursday (except for Public Holidays). Most orders for delivery in the UAE are delivered within 48 business  hours of your order. If your order has not arrived after 3 working days kindly call our customer service team or email us at cs@eauuae.com  Also If your order has not arrived within 3 working days you have the right to cancel your order and claim a full refund.

Exchange Policy

eauuae.com has a 30-day exchange policy. You may exchange an item for another of equal or lesser value provided the plastic wrapping has not been opened or damaged, and the product's packaging and product itself have not been damaged within a period of 30 days from the date of purchase.

Refunds

A refund will only be given if the order has not yet been shipped. In case the item has been shipped but not yet received than a refund will be given after deduction of the cost of shipping. If the item has already been received by the customer then we cannot give a refund but it can still be exchanged as per our exchange policy.

Changes

eauuae.com reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. eauuae.com may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement, as may be amended from time to time.

Termination

eauuae.com may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice. If you wish to terminate this Agreement or your eauuae.com account (if you have one), you may simply discontinue using the Website. In addition, eauuae.com can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Copyright

Trademarks, copyrights, brand names, product and company names related to the products appearing on this website are the property of their respective owners. eauuae.com does not claim to own any of these trademarks, copyrights, brand or product names what-so-ever nor does it claim that eauuae.com  is related to, endorsed by, or in any other way connected or associated with the respective owners and/or their related companies and agents.

Disclaimer of Warranties

The Website is provided "as is". eauuae.com and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither eauuae.com nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted.

Limitation of Liability

In no event will eauuae.com , or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to eauuae.com  under this agreement during the twelve (12) month period prior to the cause of action. eauuae.com shall have no liability for any failure or delay due to matters beyond our reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that your use of the Website will be in strict accordance with the eauuae.com Privacy Policy, with this Agreement and with all applicable laws and regulations.

Indemnification

You agree to indemnify and hold harmless eauuae.com, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

Governing Law

Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of Dubai and the United Arab Emirates applicable there.